What is online RICA?
What is required from me to be able to RICA Online?
Will the website protect all the personal information I’m providing?
How will I know if my Self RICA has been successful?
How long does the online RICA process take?
What file types can I upload during the registration process?
Will the online RICA registration consume my data?
If I RICA the SIM, how will I know it was successful?
How long after RICA will my service be active?
What happens if I cannot get my documentation loaded?
If RICA fails, what message will the customer receive?
Will I be able to make voice calls on a Data package?
Will International Roaming be active on the SIM? If not, how can I get this activated?
How can I load Airtime?
Can customers port their Vodacom/MTN/Cell C number after activating the SIM?
Can customers choose their number when doing online RICA?
How do I change my service to a Contract?
For assistance regarding the Self RICA process, please email
telkomrica@telkom.co.za.