Welcome to the Telkom Family

Whether you just got your first Telkom SIM or you're adding to your connectivity needs, you're guaranteed to get MORE with Telkom.

Follow the steps below to activate SIM.

SIM Activation Process

Activate your new SIM in six easy steps below and you’re good to go. Check FAQs for more info.

For assistance regarding the Self RICA Process please email telkomrica@telkom.co.za.


You will find your SIM ICCID number at the back of your new SIM Pack.

Personal Details

Your Personal and Contact Details.

Contact Details Verification

You will receive an email and SMS on contact details provided with a link to complete the RICA process. You will therefore complete the process either in another window or from a mobile device.


Required RSA ID format is PDF, PNG, JPG, JPEG.

Proof of Residence

This can be your utility bill, store account statement or bank statement. Required format is PDF, PNG, JPG, JPEG.

Selfie Verification

This will require that you complete the RICA process on a device that has a camera.